Shipping

SHIPPING POLICIES

No Bad Dogs.™, Tom Davis International, and Upstate Canine Academy are not responsible for the delivery of packages. Once your order is shipped, we will not process a refund for lost or stolen packages. No exceptions. For any questions regarding tracking or the whereabouts of a package, the customer is responsible for contacting USPS for further details and/or to open a claim.

We HIGHLY recommend purchasing Route shipping insurance at checkout and/or choosing Priority Mail shipping so your order is insured up to $100.00 USD. 

SHIPPING & FULFILLMENT

All orders are processed and shipped within 3–4 business days (Monday–Friday, excluding holidays).

Once your order has shipped, you will receive a confirmation email with tracking information. Delivery times vary based on your location and selected shipping method.

Please note that shipping timelines shown at checkout are carrier estimates and do not always account for our processing time.

INTERNATIONAL SHIPPING

Please note that international orders can take longer to deliver. It is normal for these orders to take 4+ weeks. No Bad Dogs.™ is NOT responsible for shipping deliveries/delays due to customs or transfers from USPS to the local carriers in your country and delays once the package is in USPS hands. 

No Bad Dogs.™ is NOT responsible for any taxes or customs fees your order may incur when receiving an international package. 

ROUTE PACKAGE PROTECTION

If you paid for extra package insurance via Route, please reach out to Route directly for any shipping inquiries or claims.