Upstate Canine Academy, Tom Davis International, and No Bad Dogs.™ are not responsible for the delivery of packages. Once your order is shipped, we will not process a refund for lost or stolen packages. No exceptions. For any questions regarding tracking or the whereabouts of a package, the customer is responsible for contacting USPS for further details and/or to open a claim.
We HIGHLY recommend purchasing Priority Mail shipping so your order is insured up to $100.00 USD.
Please note that international orders can take longer to deliver. No Bad Dogs.™ is NOT responsible for shipping deliveries/delays due to customs or transfers from USPS to the local carriers in your country, and delays once the package is in USPS hands.
No Bad Dogs.™ is NOT responsible for any taxes or customs fees your order may incur when receiving an international package.